Cards, ATMs and Digital Banking: Systems and PYQs
Banking awareness notes for exams: debit, credit and prepaid cards, kinds of ATM, and NEFT, RTGS, IMPS, UPI, AePS and FASTag with the body running each.
By GK24 Editorial Team· Published · 4 min read

Banking awareness papers give a steady group of marks to cards, cash machines and the systems that move money without cash. The questions are not difficult, but they are precise: which body runs a network, what an abbreviation stands for, which machine belongs to whom and which system carries which kind of payment. This note sets out the card, the machine and the digital rail in that order, and keeps the definitions in the words that the questions use.
The cards a bank issues
| Card | What it does | Point to remember |
|---|---|---|
| Debit card | Pays from the money already in the account | The amount leaves the account at once |
| Credit card | Pays from a credit limit given by the bank | A billing cycle, an interest free period and then interest |
| Prepaid card | Pays from an amount loaded onto it in advance | A prepaid payment instrument, like a wallet in card form |
A card carries a number, the holder's name, a validity date and a verification value printed on the back, called the CVV. The magnetic stripe of the old cards has given way to the EMV chip, which makes a fresh code for every payment, and contactless cards add a radio chip that pays when the card is tapped. Card networks put the payment through: RuPay, built in India by the National Payments Corporation of India, alongside Visa, Mastercard and others. The Reserve Bank requires an additional factor of authentication for domestic card payments made without the card being present, which is why a one time password is asked for.
Cash machines and their kinds
- An ATM, the automated teller machine, dispenses cash and takes deposits, statements and cheque requests on the bank's own network.
- A white label ATM is set up and run by a non-bank company authorised under the Payment and Settlement Systems Act of 2007; it carries the operator's name and not a bank's, and any bank's card can be used on it.
- A brown label ATM is owned by a service provider while the bank supplies the cash and holds the licence, so the machine still carries the bank's name.
- A micro ATM is a handheld device used by a banking correspondent in a village, working on Aadhaar authentication.
- The Reserve Bank requires banks to give a set number of free transactions each month: five at their own machines, and at other banks' machines three in the six metro centres and five elsewhere.
The digital rails
| System | Run by | Use |
|---|---|---|
| NEFT | The Reserve Bank of India | Transfer of any amount, available round the clock |
| RTGS | The Reserve Bank of India | Large value transfers settled one by one, minimum two lakh rupees |
| IMPS | NPCI | Instant transfer at any hour, by account number or mobile number |
| UPI | NPCI | Payment from an app using a virtual payment address and a UPI PIN |
| AePS | NPCI | Withdrawal and balance enquiry using the Aadhaar number and a fingerprint |
| NETC FASTag | NPCI | Toll payment through a radio frequency tag on the windscreen |
The National Payments Corporation of India was set up in 2008 as the umbrella organisation for retail payments, promoted by the Reserve Bank and the Indian Banks' Association. Besides the systems above it runs the National Financial Switch, which connects the ATMs of the country, the National Automated Clearing House for bulk payments such as salaries and subsidies, and Bharat BillPay for bills. The Unified Payments Interface was launched in 2016 and the BHIM application was released in December of that year to put it on every phone.
Safety and the rules for the customer
- A bank must send an alert for every electronic transaction, and a customer who reports an unauthorised transaction promptly bears limited or no loss under the rules of the Reserve Bank.
- Card details stored by a merchant are replaced by a token, so the actual number is not kept on the merchant's server.
- A complaint that a bank does not settle can be taken to the ombudsman under the integrated scheme of the Reserve Bank.
- A personal identification number should never be written on the card or shared, and a one time password is never asked for by a bank on a telephone call.
What to carry into the examination hall
Keep four facts ready: NPCI runs RuPay, IMPS, UPI, AePS and FASTag; the Reserve Bank runs NEFT and RTGS; the minimum for RTGS is two lakh rupees; and a white label ATM belongs to a non-bank operator. Most questions from this chapter are answered by knowing who runs what.
Exam Point of View
Banking papers ask this chapter in four ways. The first is a full form: ATM, CVV, UPI, IMPS, AePS and NACH are the ones set most often. The second asks who runs a system, and the division to remember is that the Reserve Bank operates NEFT and RTGS while the National Payments Corporation of India operates the retail systems, RuPay among them. The third is a limit or a rule, where the floor of two lakh rupees for RTGS and the free ATM transactions of five at one's own bank are the standard answers. The fourth asks a difference: debit against credit card, white label against brown label ATM, NEFT against RTGS against IMPS. Questions naming a bank's own application, such as YONO of the State Bank of India, also appear, so keep the app and the bank as a pair.
Important Facts
| ATM | Automated teller machine |
|---|---|
| CVV | Card verification value, printed on the back of the card |
| White label ATM | Run by a non-bank entity authorised by the Reserve Bank |
| Brown label ATM | Hardware of a service provider; cash and licence of the bank |
| NPCI | National Payments Corporation of India, set up in 2008 |
| RuPay | The Indian card network, built by NPCI |
| UPI | Launched in 2016 by NPCI |
| BHIM | Bharat Interface for Money, released in December 2016 |
| RTGS | Run by the Reserve Bank; minimum two lakh rupees |
| NEFT | Run by the Reserve Bank; no minimum amount |
| AePS | Withdrawal using the Aadhaar number and a fingerprint |
| FASTag | Radio frequency identification, under National Electronic Toll Collection |
| YONO | The digital banking application of the State Bank of India |
Practice MCQs on this topic
In December 2016, the National Payments Corporation of India developed a mobile payment app named as __________.
- A.NAKUL
- B.GANDIV
- C.BHIM
- D.JANAK
Show answer
Correct answer: C. BHIM
Explanation
The correct answer is C, BHIM. The Bharat Interface for Money application was released in December 2016 by the National Payments Corporation of India so that payments over the Unified Payments Interface, launched earlier that year, could be made from any smartphone with a bank account linked to it. The app is named after Dr B. R. Ambedkar and works through a virtual payment address and a UPI PIN. Options A, B and D are wrong because NAKUL, GANDIV and JANAK are not payment applications at all; they are names drawn from the epics and are placed in the options only as distractors. In questions of this kind the safe method is to remember that the National Payments Corporation of India runs RuPay, IMPS, UPI, BHIM, AePS and FASTag.
The YONO (You Only Need One) app is an integrated digital banking platform offered by ______ to enable its users to access a variety of financial services.
- A.HDFC
- B.Punjab National Bank
- C.ICICI
- D.State Bank of India
Show answer
Correct answer: D. State Bank of India
Explanation
The correct answer is D, State Bank of India. YONO, which stands for You Only Need One, was launched by the State Bank of India as a single application for banking, investment, insurance and online shopping, and it also allows cash withdrawal at the bank's machines without a card. Option A is wrong because HDFC Bank offers its own mobile banking and payment applications under different names. Option B is wrong because Punjab National Bank runs its own digital platform and is not connected with YONO. Option C is wrong because ICICI Bank has its own application as well. Questions on bank applications are answered by holding the app and the bank together as a pair, exactly as the folk forms are held with their states in another subject.
The Unified Payments Interface, or UPI, was developed and is operated by which body?
- A.The Reserve Bank of India
- B.The National Payments Corporation of India
- C.The Indian Banks' Association
- D.The State Bank of India
Show answer
Correct answer: B. The National Payments Corporation of India
Explanation
The correct answer is B, the National Payments Corporation of India. UPI was launched in 2016 and allows a payment from one bank account to another through a mobile application, using a virtual payment address instead of the account number and a UPI PIN for authentication. Option A is wrong because the Reserve Bank of India regulates payment systems and itself operates NEFT and RTGS, but not UPI. Option C is wrong because the Indian Banks' Association is one of the promoters of the National Payments Corporation of India but does not run the system. Option D is wrong because the State Bank of India is a member bank, like every other bank on the network. Remember the division: the central bank runs NEFT and RTGS, the corporation runs the retail systems.
RuPay, the Indian card payment network, is a product of which organisation?
- A.The Reserve Bank of India
- B.The National Payments Corporation of India
- C.The Securities and Exchange Board of India
- D.The Ministry of Finance
Show answer
Correct answer: B. The National Payments Corporation of India
Explanation
The correct answer is B, the National Payments Corporation of India. RuPay was launched as an Indian card network so that domestic card payments would be settled within the country instead of through foreign networks, and its cards are issued by banks for savings accounts and under government schemes. Option A is wrong because the Reserve Bank of India is the regulator of the payment system and the promoter of the corporation, but the network itself is not its product. Option C is wrong because the Securities and Exchange Board of India regulates the securities market and has no role in card payments. Option D is wrong because the Ministry of Finance frames policy but does not operate a card network. The name is a combination of rupee and payment.
What does the abbreviation ATM stand for in banking?
- A.Automatic Transfer Machine
- B.Automated Teller Machine
- C.Any Time Money
- D.Account Transaction Module
Show answer
Correct answer: B. Automated Teller Machine
Explanation
The correct answer is B, automated teller machine. The machine does the work of a teller at the counter, giving cash, accepting deposits, printing statements and taking requests, and it works at any hour without a member of the staff. Option A is wrong because automatic transfer machine is not the expansion, although transfers can be made at some machines. Option C is wrong because any time money is only a popular description used in advertisements and not the technical expansion of the letters. Option D is wrong because account transaction module is not a term in use. Full forms are asked very often in banking papers, so the exact words matter: the letter T stands for teller, the human cashier whose work the machine took over.
A white label ATM in India is set up and operated by whom?
- A.A public sector bank
- B.A non-bank entity authorised by the Reserve Bank
- C.The Reserve Bank of India itself
- D.A co-operative bank on behalf of its members
Show answer
Correct answer: B. A non-bank entity authorised by the Reserve Bank
Explanation
The correct answer is B, a non-bank entity authorised by the Reserve Bank. Such an operator is authorised under the Payment and Settlement Systems Act of 2007, the machine carries the operator's own brand instead of a bank's, cards of every bank work on it, and the cash is supplied through a sponsor bank. Option A is wrong because a machine owned by a bank is simply that bank's ATM. Option C is wrong because the Reserve Bank regulates and authorises but does not run cash machines for the public. Option D is wrong because a co-operative bank's machine is again a bank's own ATM. The contrast to learn is the brown label ATM, where the hardware belongs to a service provider but the bank supplies the cash and holds the licence, so the bank's name is displayed.
Which of the following statements about a debit card is correct?
- A.It pays from a credit limit granted by the bank
- B.It pays from the money already in the holder's account
- C.It can be used only at the ATMs of the issuing bank
- D.It is issued only to current account holders
Show answer
Correct answer: B. It pays from the money already in the holder's account
Explanation
The correct answer is B, it pays from the money already in the holder's account. The amount of a debit card payment leaves the account at once, which is the essential difference from a credit card, where the bank pays first from a limit it has granted and bills the holder later with an interest free period. Option A is wrong for that reason, as it describes a credit card. Option C is wrong because a debit card works at the machines of other banks as well, through the shared network that connects the country's ATMs. Option D is wrong because debit cards are issued to savings account holders as a matter of course, including under government schemes. A prepaid card is a third kind, loaded with an amount in advance.
What is the minimum amount for a transfer through RTGS?
- A.Ten thousand rupees
- B.One lakh rupees
- C.Two lakh rupees
- D.There is no minimum
Show answer
Correct answer: C. Two lakh rupees
Explanation
The correct answer is C, two lakh rupees. Real Time Gross Settlement is meant for large value payments, which are settled one transaction at a time as they are received rather than in batches, and the system sets a floor of two lakh rupees with no upper limit. Option A is wrong because ten thousand rupees is not a limit in any of these systems. Option B is wrong because one lakh rupees is a figure from other contexts and not the RTGS floor. Option D is wrong because it is NEFT that has no minimum; any amount can be sent through it and the service is available round the clock. Examiners set RTGS and NEFT against each other, so keep the floor of two lakh rupees with RTGS alone.
The Aadhaar Enabled Payment System allows a customer to withdraw money using which two things?
- A.A cheque and a signature
- B.The Aadhaar number and a fingerprint
- C.A debit card and a PIN
- D.A passbook and an identity card
Show answer
Correct answer: B. The Aadhaar number and a fingerprint
Explanation
The correct answer is B, the Aadhaar number and a fingerprint. The system, run by the National Payments Corporation of India, lets a customer withdraw cash, deposit money or check a balance at a banking correspondent's micro ATM by giving the Aadhaar number, the name of the bank and a biometric authentication, without a card or a cheque. Option A is wrong because a cheque and signature belong to the counter of a branch. Option C is wrong because a card and a PIN describe an ordinary ATM withdrawal, which is exactly what this system removes the need for. Option D is wrong because a passbook is a record and not a means of authentication. The system was designed to bring banking to villages through correspondents.
FASTag, used for paying tolls on national highways, works on which technology?
- A.Radio frequency identification
- B.Global positioning system
- C.Near field communication
- D.Optical character recognition
Show answer
Correct answer: A. Radio frequency identification
Explanation
The correct answer is A, radio frequency identification. A FASTag is a sticker on the windscreen that a reader at the toll plaza identifies by radio, so the toll is deducted from a linked account and the vehicle need not stop; the system is called National Electronic Toll Collection and is run by the National Payments Corporation of India. Option B is wrong because the global positioning system gives location and is used for navigation and for tracking vehicles, not for the tag itself. Option C is wrong because near field communication is the technology of contactless cards and phone payments, which work only at a few centimetres. Option D is wrong because optical character recognition reads printed text, and number plate reading is a separate arrangement.
Frequently Asked Questions
What is the difference between a debit card and a credit card?
A debit card pays from the money already in the account and the amount leaves it at once. A credit card pays from a limit granted by the bank, which bills the holder later, with an interest free period before interest begins.
Who runs UPI and who runs RTGS?
UPI is run by the National Payments Corporation of India, which also runs RuPay, IMPS, AePS and FASTag. RTGS and NEFT are operated by the Reserve Bank of India.
What is a white label ATM?
A cash machine set up and run by a non-bank company authorised under the Payment and Settlement Systems Act of 2007. It carries the operator's brand, accepts the cards of all banks and gets its cash through a sponsor bank.
What is the minimum amount for RTGS?
Two lakh rupees, with no upper limit. NEFT has no minimum at all, which is the distinction examiners test.
How does the Aadhaar Enabled Payment System work?
The customer gives the Aadhaar number and the name of the bank to a banking correspondent and authenticates with a fingerprint on a micro ATM, then withdraws or deposits cash or checks the balance without a card.
Sources
- Payment and Settlement Systems, master directions and circulars — Reserve Bank of India
- Products of the National Payments Corporation of India — National Payments Corporation of India





