Credit Rating Agencies and Credit Bureaus: CRISIL to CIBIL
Banking exam notes on credit rating agencies and credit bureaus: SEBI rules, CRISIL, ICRA, CARE, the AAA to D scale, the four bureaus and CIBIL score.
By GK24 Editorial Team· Published · 5 min read

Two very different kinds of institution judge creditworthiness in India, and banking papers regularly test whether a candidate can tell them apart. A credit rating agency grades a debt instrument or a borrowing company and is registered with the Securities and Exchange Board of India. A credit information company, known in ordinary speech as a credit bureau, keeps the repayment record of individual and small business borrowers and is registered with the Reserve Bank of India. The first produces symbols such as AAA and BBB for bonds; the second produces a three-digit score for a person. These notes set out both systems, the agencies in each, the statutes behind them and the figures that decide an objective question.
Credit rating agencies and who regulates them
Credit rating agencies work under the SEBI (Credit Rating Agencies) Regulations, 1999, framed under the SEBI Act of 1992, and must register with SEBI before rating any security that is offered to the public. Their opinion is on the likelihood that interest and principal will be paid on time; it is not advice to buy or sell, and it does not certify the quality of a company's management or its share price.
| Agency | Full name | Set up | Promoted by |
|---|---|---|---|
| CRISIL | Credit Rating Information Services of India Limited | 1987, India's first | ICICI and UTI; now majority held by S and P Global |
| ICRA | Investment Information and Credit Rating Agency of India Limited | 1991 | IFCI; now majority held by Moody's |
| CARE Ratings | Credit Analysis and Research Limited | 1993 | IDBI |
| India Ratings and Research | India Ratings and Research Private Limited | Indian arm of a global group | Fitch Group |
| Others | Acuite Ratings and Research, Brickwork Ratings, Infomerics Valuation and Rating | Later entrants | Indian promoters and institutions |
Internationally the field is dominated by three names, Standard and Poor's, Moody's and Fitch, which also rate sovereigns, that is countries. John Moody published the first bond ratings in 1909, which makes Moody's the oldest of the three. Indian papers rarely ask the sovereign rating itself, because it changes, but they do ask which of the global three is tied to which Indian agency: S and P Global with CRISIL, Moody's with ICRA and Fitch with India Ratings.
The rating scale
SEBI has standardised the symbols so that the same letters mean the same thing whichever agency uses them, with the agency's own prefix attached. For long-term instruments the scale runs from the highest safety to default.
- AAA: the highest degree of safety for timely payment; AA high safety; A adequate safety; BBB moderate safety.
- BB moderate risk of default; B high risk; C very high risk; D in default, or expected to be in default soon.
- Ratings of BBB minus and above are investment grade; anything below is speculative grade, often called non-investment or high yield.
- Within a category a plus or minus sign shows the relative standing, so AA plus stands just above AA and AA minus just below it. The modifiers are not used with AAA or D.
- For short-term instruments, those maturing within a year, the scale is A1 plus down to A4, and then D, with A1 plus the highest.
Credit information companies: the credit bureaus
Credit bureaus work under a different statute, the Credit Information Companies (Regulation) Act, 2005, and are registered with the Reserve Bank of India. Four of them operate in India:
- TransUnion CIBIL, incorporated in August 2000 as the Credit Information Bureau (India) Limited, the first in the country;
- Equifax Credit Information Services;
- Experian Credit Information Company of India;
- CRIF High Mark Credit Information Services.
Banks, non-banking financial companies and housing finance companies are required to be members of every credit information company and to report their borrowers' accounts to all of them every month. What the bureau builds from those reports is the Credit Information Report, which lists each loan and credit card, the amount outstanding, the record of payments month by month, and the enquiries lenders have made. The report carries no opinion; it is a record.
The credit score and what goes into it
From that record the bureau computes a score. The CIBIL score is a three-digit number from 300 to 900, and a borrower needs a credit history of a few months before a score can be generated at all; a person with no borrowing at all is shown with a nil or no history marker rather than a low score. The score rests on credit behaviour alone:
- Repayment history, the weightiest element: whether instalments and card dues were paid on or before the due date.
- Credit utilisation ratio, how much of the sanctioned limit on revolving credit is actually used; a consistently high ratio pulls the score down.
- Length of credit history and the mix of secured and unsecured borrowing.
- Enquiries: each application that makes a lender pull the report is recorded, and a cluster of applications in a short period is read as distress.
Income, savings balance, caste, religion and the deposits a person keeps with a bank are not part of the score, a point examiners test directly. Under a direction of the Reserve Bank, every credit information company must give each individual one free full credit report in a calendar year, which is why a borrower can obtain four free reports a year in all.
Telling the two apart in the exam
The single sentence to carry into the hall is this: credit rating agencies rate instruments and companies and answer to SEBI under regulations of 1999, while credit information companies score individuals and answer to the Reserve Bank under an Act of 2005. Then attach the first names, CRISIL in 1987 for ratings and CIBIL in 2000 for bureaus. Keep the two scales separate, AAA to D for long-term debt and 300 to 900 for a person. Finally, do not confuse either with the Central Registry of Securitisation Asset Reconstruction and Security Interest of India, set up in 2011, which registers charges on property and keeps no scores at all.
Exam Point of View
The first question is almost always the regulator: SEBI for rating agencies under the regulations of 1999, the Reserve Bank for credit bureaus under the Act of 2005. The second is the founding set, CRISIL in 1987, ICRA in 1991 and CARE in 1993, each with a different promoter, and the global partner of each. The scales are asked both ways, so know that AAA is the top of the long-term scale and A1 plus of the short-term one, that D means default and that BBB minus is the investment grade floor. On the bureau side, the 300 to 900 range, the four companies, the first of them and the one free report a year are the standard questions. The favourite trap is to put a rating agency among the bureaus, or income among the ingredients of a credit score.
Important Facts
| Regulator of rating agencies | SEBI, under the SEBI (Credit Rating Agencies) Regulations, 1999 |
|---|---|
| Regulator of credit bureaus | Reserve Bank of India, under the Credit Information Companies (Regulation) Act, 2005 |
| CRISIL | 1987, India's first rating agency; promoted by ICICI and UTI; S and P Global majority holder |
| ICRA | 1991; promoted by IFCI; Moody's majority holder |
| CARE Ratings | 1993; promoted by IDBI |
| India Ratings and Research | Indian arm of the Fitch Group |
| Long-term rating scale | AAA, AA, A, BBB, BB, B, C, D; plus and minus within a category, not with AAA or D |
| Investment grade | BBB minus and above; below that is speculative or high yield |
| Short-term rating scale | A1 plus, A1, A2, A3, A4 and D, for instruments maturing within a year |
| Credit bureaus in India | Four: TransUnion CIBIL, Equifax, Experian, CRIF High Mark |
| CIBIL | Incorporated August 2000 as Credit Information Bureau (India) Limited; the first bureau |
| CIBIL score range | 300 to 900, a three-digit number |
| Free credit report | One full report per calendar year from each bureau, on RBI direction |
| Not part of a credit score | Income, savings balance, deposits, caste and religion |
Practice MCQs on this topic
Credit rating agencies in India are registered with and regulated by:
- A.The Reserve Bank of India
- B.The Securities and Exchange Board of India
- C.IRDAI
- D.The Ministry of Finance directly
Show answer
Explanation
The correct answer is B, the Securities and Exchange Board of India. Credit rating agencies rate securities offered to the public, so they fall within the securities market and work under the SEBI (Credit Rating Agencies) Regulations of 1999, framed under the SEBI Act of 1992; no agency may rate a public issue of debt without registration with SEBI. Option A is wrong because the Reserve Bank regulates the other family in this chapter, the credit information companies or credit bureaus, under the Credit Information Companies (Regulation) Act of 2005, and it also accredits agencies for limited purposes such as the risk weights on bank exposures. Option C is wrong because IRDAI regulates insurers. Option D is wrong because the Ministry of Finance frames policy and moves legislation but does not itself register market intermediaries, which is the work of the statutory regulator.
Credit information companies in India are regulated under which Act?
- A.The SEBI Act, 1992
- B.The Credit Information Companies (Regulation) Act, 2005
- C.The Banking Regulation Act, 1949
- D.The Reserve Bank of India Act, 1934
Show answer
Explanation
The correct answer is B, the Credit Information Companies (Regulation) Act, 2005. This Act created the framework for credit bureaus, requiring them to register with the Reserve Bank of India, obliging banks and other credit institutions to become members and to furnish data, and giving borrowers the right to see and correct their own records. Option A is wrong because the SEBI Act of 1992 governs the securities market and, through regulations of 1999, the credit rating agencies, which are a different set of bodies. Option C is wrong because the Banking Regulation Act of 1949 deals with the licensing and conduct of banks themselves. Option D is wrong because the Reserve Bank of India Act of 1934 constitutes the central bank and provides for currency and monetary management; the Reserve Bank's power over credit bureaus comes from the Act of 2005, not from its own founding statute.
Which was India's first credit rating agency, set up in 1987?
- A.ICRA
- B.CARE Ratings
- C.CRISIL
- D.Brickwork Ratings
Show answer
Explanation
The correct answer is C, CRISIL. The Credit Rating Information Services of India Limited was set up in 1987 as India's first credit rating agency, promoted by ICICI and the Unit Trust of India, and the global firm S and P Global later became its majority shareholder. Option A is wrong because ICRA, the Investment Information and Credit Rating Agency of India Limited, came four years later in 1991, promoted by IFCI, and is now majority held by Moody's. Option B is wrong because CARE, the Credit Analysis and Research Limited, was set up in 1993 and promoted by IDBI, making it the third of the Indian agencies. Option D is wrong because Brickwork Ratings is a much later entrant. The order to memorise is CRISIL in 1987, ICRA in 1991 and CARE in 1993, each promoted by a different development finance institution.
The CIBIL score is a three-digit number lying in which range?
- A.0 to 100
- B.100 to 900
- C.300 to 900
- D.300 to 850
Show answer
Explanation
The correct answer is C, 300 to 900. TransUnion CIBIL computes its score for individual borrowers on a scale from 300 at the lowest to 900 at the highest, and a few months of credit history are needed before any score can be generated; a person who has never borrowed is shown with a no history marker rather than the lowest score. Option A is wrong because 0 to 100 is a percentage scale and is not used for credit scores in India. Option B is wrong because 100 is not the floor of the scale, though the distractor is tempting because the ceiling of 900 is right. Option D is wrong because 300 to 850 is the range of the FICO score used in the United States, which is the most plausible wrong answer of the four. Lenders in India commonly treat a score of about 750 and above as comfortable.
ICRA, set up in 1991, was promoted by which financial institution?
- A.IDBI
- B.IFCI
- C.ICICI
- D.SIDBI
Show answer
Explanation
The correct answer is B, IFCI. The Investment Information and Credit Rating Agency of India Limited was set up in 1991 with the Industrial Finance Corporation of India as its promoter, and Moody's later acquired a majority stake in it. Option A is wrong because IDBI, the Industrial Development Bank of India, promoted CARE, the Credit Analysis and Research Limited, in 1993. Option C is wrong because ICICI promoted CRISIL in 1987 along with the Unit Trust of India, making CRISIL the country's first rating agency. Option D is wrong because SIDBI, the Small Industries Development Bank of India, was itself set up in 1990 to finance small industry and did not promote a rating agency of this kind. The pattern worth noting is that each of India's first three rating agencies was floated by a different development finance institution.
Which of the following is NOT a credit information company operating in India?
- A.TransUnion CIBIL
- B.Equifax Credit Information Services
- C.CRIF High Mark
- D.CARE Ratings
Show answer
Explanation
The correct answer is D, CARE Ratings. CARE is a credit rating agency registered with SEBI, which rates debt instruments and the companies that issue them; it does not keep the credit histories of individuals. Four credit information companies operate in India under the Act of 2005, registered with the Reserve Bank: TransUnion CIBIL, Equifax Credit Information Services, Experian Credit Information Company of India and CRIF High Mark. Option A is wrong as an answer because CIBIL, incorporated in August 2000, is in fact the oldest of the four. Option B is wrong because Equifax is one of the four, the Indian arm of a global bureau. Option C is wrong because CRIF High Mark is the fourth of them and is known for its coverage of microfinance borrowers. The distinction being tested is instrument ratings against individual credit records.
In the long-term rating scale standardised by SEBI, which symbol denotes the highest degree of safety?
- A.AAA
- B.A1 plus
- C.AA plus
- D.BBB
Show answer
Explanation
The correct answer is A, AAA. On the standardised long-term scale, AAA means the highest degree of safety for the timely servicing of interest and principal, followed by AA for high safety, A for adequate safety and BBB for moderate safety, and running down through BB, B and C to D for default. Option B is wrong because A1 plus is the top of the short-term scale, used for instruments maturing within a year, which runs A1 plus, A1, A2, A3, A4 and then D; mixing the two scales is the commonest error here. Option C is wrong because AA plus stands just above AA but still below AAA, since the plus and minus modifiers mark position within a category and are not used with AAA or D at all. Option D is wrong because BBB is only moderate safety, although BBB minus is the lowest investment grade.
A rating of 'D' assigned to a debt instrument indicates that the instrument is:
- A.Of the highest safety
- B.Of moderate safety
- C.In default, or expected to be in default soon
- D.Withdrawn from the market by the regulator
Show answer
Explanation
The correct answer is C, in default or expected to be in default soon. D is the bottom of the long-term scale and is assigned when the issuer has missed a payment of interest or principal, or when default is expected imminently; the plus and minus modifiers are never attached to it. Option A is wrong because the highest safety is AAA, at the other end of the same scale. Option B is wrong because moderate safety is BBB, and BBB minus is the lowest grade still counted as investment grade, everything below it being speculative or high yield. Option D is wrong because a rating is an opinion on repayment and says nothing about whether an instrument may be traded; a regulator may bar a security for other reasons, but that action is not expressed through a rating symbol. Ratings can also be suspended or withdrawn, which is shown separately and not as D.
As directed by the Reserve Bank, how many free full credit reports must each credit information company give an individual in a calendar year?
- A.None; every report is charged
- B.One
- C.Two
- D.Four
Show answer
Explanation
The correct answer is B, one. The Reserve Bank has directed every credit information company to provide one free full credit report to an individual once in each calendar year, on request, so that a borrower can check the record and have an error corrected before applying for a loan. Option A is wrong because the whole point of the direction is that the first report of the year must be free; companies may charge only for further copies and for subscription products. Option C is wrong because two free reports from a single company are not required, although nothing prevents a company from offering more. Option D is wrong as a reading of the question, but four is the number of free reports a borrower can collect in a year in all, one from each of the four companies, which is why it is the trap here. Read whether the question says each company or in total.
Which of the following is NOT taken into account in computing an individual's credit score?
- A.Repayment history on loans and credit cards
- B.Credit utilisation ratio on revolving credit
- C.The borrower's monthly income and savings balance
- D.The number of recent credit enquiries
Show answer
Explanation
The correct answer is C, the borrower's monthly income and savings balance. A credit score is built only from credit behaviour reported by lenders, so income, the balance in a savings account, the deposits held with a bank, and matters such as caste or religion are not part of it; a lender looks at income separately when it assesses whether a borrower can afford an instalment. Option A is wrong as an answer because repayment history, whether dues were paid by the due date, is the single weightiest element of the score. Option B is wrong because the credit utilisation ratio, the share of a sanctioned revolving limit actually used, matters a great deal, and a consistently high ratio pulls the score down even when payments are regular. Option D is wrong because each enquiry is recorded, and many applications in a short period are read as a sign of distress.
Frequently Asked Questions
What is the difference between a credit rating agency and a credit bureau?
A credit rating agency gives an opinion on a debt instrument or a borrowing company, expressed in symbols such as AAA or BBB, and is registered with SEBI under regulations of 1999. A credit information company, or credit bureau, keeps the repayment record of individual and small business borrowers, turns it into a three-digit score, and is registered with the Reserve Bank under the Act of 2005. One judges instruments, the other records persons.
Which was India's first credit rating agency and which the first credit bureau?
CRISIL, the Credit Rating Information Services of India Limited, was the first rating agency, set up in 1987 by ICICI and the Unit Trust of India. CIBIL, the Credit Information Bureau (India) Limited, now TransUnion CIBIL, was the first credit bureau, incorporated in August 2000. The two firsts, 1987 and 2000, are worth memorising together because papers often place them in the same question.
What does a rating of AAA mean, and where does investment grade end?
AAA denotes the highest degree of safety for the timely payment of interest and principal on a long-term instrument. The scale then runs AA for high safety, A for adequate safety, BBB for moderate safety, and down through BB, B and C to D for default. BBB minus is the lowest investment grade; everything below it is speculative grade, also called non-investment or high yield grade.
What goes into a credit score, and what does not?
The score is built from repayment history, which carries the most weight, the credit utilisation ratio on revolving credit, the length of the credit history, the mix of secured and unsecured borrowing, and the number of recent enquiries by lenders. Income, the balance in a savings account, deposits held with a bank, and matters such as caste or religion are not part of it; a lender assesses income separately.
How many free credit reports can a borrower obtain in a year?
One from each credit information company in a calendar year, on the direction of the Reserve Bank, which means four in all since four companies operate in India. The purpose is to let a borrower inspect the record and have an error corrected before applying for a loan. Further copies and subscription products may be charged for.
Sources
- SEBI (Credit Rating Agencies) Regulations, 1999 — Securities and Exchange Board of India
- The Credit Information Companies (Regulation) Act, 2005 — India Code, Government of India
- Reserve Bank of India: Credit Information Companies and Free Credit Reports — Reserve Bank of India





