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GK NotesBanking & Financial AwarenessNPCI, UPI and RuPay

NPCI, UPI and RuPay: Retail Payment Systems of India

Banking awareness notes on NPCI, UPI and RuPay: how NPCI was set up, its products, how UPI works, RuPay cards, FASTag, AEPS, NACH and the PSS Act.

By · Published · 5 min read

NPCI, UPI and RuPay: Retail Payment Systems of India — GK24 title card
NPCI, UPI and RuPay: Retail Payment Systems of India — GK24 title card

Every retail payment an Indian makes without cash passes through one of a handful of systems, and almost all of them are run by a single company set up for the purpose. That company is the National Payments Corporation of India, and its two best known products are UPI and RuPay. Banking and general awareness papers ask this topic every year, because the facts are precise: the year NPCI was set up, who promoted it, which system came in which year, and which law gives the Reserve Bank power over all of them.

What NPCI is

The National Payments Corporation of India was incorporated in 2008 as a not for profit company under Section 25 of the Companies Act, 1956, which corresponds to Section 8 of the Companies Act, 2013. It was promoted by the Reserve Bank of India and the Indian Banks Association, with ten core promoter banks holding the initial shareholding, and its headquarters is in Mumbai. The purpose was to create one umbrella organisation for all retail payment systems in the country, so that clearing and switching would not be scattered across banks. NPCI is not a regulator; it operates systems, and it does so under authorisation from the Reserve Bank.

The systems NPCI runs

SystemYear it beganWhat it does
National Financial SwitchTaken over in 2009The ATM network that lets a card work at any bank's machine
IMPS2010Immediate Payment Service, instant bank to bank transfer, all day and every day
RuPay2012India's own card payment network
NACH2016National Automated Clearing House for bulk credits and debits, which replaced the older ECS
UPI2016Unified Payments Interface, a single mobile platform for account to account payment
BHIM2016Bharat Interface for Money, the reference UPI app, named after Dr B. R. Ambedkar
Bharat BillPayOperating since 2016One place to pay electricity, gas, water and other recurring bills
NETC FASTagOperating since 2016National Electronic Toll Collection with radio frequency identification tags
e-RUPI2021A one time prepaid electronic voucher sent as a QR code or an SMS string
UPI 123PAY2022UPI for feature phones, without the internet

Two more systems belong on the list: the Cheque Truncation System, which clears a cheque from its image instead of moving the paper, and the Aadhaar Enabled Payment System, which lets a customer transact at a business correspondent using the bank name, the Aadhaar number and a fingerprint. AEPS allows balance enquiry, cash withdrawal, cash deposit and Aadhaar to Aadhaar fund transfer.

How UPI works

UPI was launched in 2016 and built on top of IMPS, which is why a UPI payment settles instantly and works every day of the year. Its design has four features examiners ask about. First, the virtual payment address: a customer pays to an address of the form name and bank handle, so the account number and IFSC need not be shared. Second, interoperability: any payment service provider app can pay to any account in any member bank, which no wallet allowed before. Third, single click two factor authentication: the device is the first factor and the UPI PIN the second, so a payment needs one step instead of an OTP round. Fourth, one app can hold several bank accounts, and the same platform serves both a push payment and a collect request.

UPI has grown by additions rather than by redesign. UPI AutoPay handles recurring mandates such as subscriptions, UPI Lite keeps small payments in an on device wallet so they do not load the bank's systems, UPI 123PAY brings feature phones in through an interactive voice menu, and a RuPay credit card can be linked to a UPI handle. Transaction limits are set by NPCI with the Reserve Bank and are revised from time to time, with higher ceilings for categories such as tax payments, hospital bills and capital market collections.

RuPay

RuPay, launched by NPCI in 2012, is the domestic card scheme of India; the name joins Rupee and Payment. It was created so that a card transaction between an Indian cardholder and an Indian merchant need not be switched through a foreign network, which lowered cost and kept the data in the country. RuPay debit cards are issued to accounts opened under the Pradhan Mantri Jan Dhan Yojana, and the card carries an accident insurance cover. RuPay also supports contactless payment on the National Common Mobility Card standard, marketed as One Nation One Card, which lets the same card pay for metro, bus and toll travel as well as shopping. For use abroad, RuPay works through tie ups with international networks.

The law and the regulator

All of this rests on the Payment and Settlement Systems Act, 2007, under which no person may operate a payment system in India without authorisation from the Reserve Bank of India. The Act created the Board for Regulation and Supervision of Payment and Settlement Systems as a committee of the RBI's Central Board. NEFT and RTGS, by contrast, are operated by the Reserve Bank itself, not by NPCI: NEFT settles in batches and has been available at all hours since December 2019, while RTGS settles each transaction one by one, has a minimum of two lakh rupees and became a round the clock facility in December 2020.

Comparing the four transfer routes

FeatureNEFTRTGSIMPSUPI
Operated byRBIRBINPCINPCI
SettlementIn batchesTransaction by transactionInstantInstant
Minimum amountNo minimumTwo lakh rupeesNo minimumNo minimum
What the payer needsAccount number and IFSCAccount number and IFSCMobile number and MMID, or account and IFSCVirtual payment address or UPI number

Beyond India

NPCI International Payments Limited, a subsidiary set up in 2020, takes UPI and RuPay to other countries, so that Indian travellers can pay and partner countries can build on the same technology. The linkage of UPI with PayNow of Singapore, which began in 2023, allows cross border remittance between the two systems, and RuPay acceptance has been extended to several partner countries. Because the list of partners keeps growing, papers ask the principle rather than the number: the subsidiary is NIPL and the first full linkage of UPI with a foreign fast payment system was with Singapore.

Exam Point of View

Three kinds of questions come from here. The first is the founding fact: 2008 for NPCI, the RBI and the Indian Banks Association as promoters, Section 25 or Section 8 company status and Mumbai as the headquarters. The second is product to year and product to full form: UPI and BHIM in 2016, RuPay in 2012, IMPS in 2010, the expansion of AEPS, NACH, NETC and CTS, and what BHIM is named after. The third is the comparison set, in which UPI or IMPS is placed against NEFT and RTGS; the trap is to attribute NEFT or RTGS to NPCI, when both are operated by the Reserve Bank, and to forget that RTGS alone has a minimum of two lakh rupees. Questions about how much UPI can transfer or how many transactions it handles change with every circular, so learn the design instead of the number.

Important Facts

NPCI incorporated2008, as a Section 25 company of the Companies Act, 1956
PromotersReserve Bank of India and Indian Banks Association
NPCI headquartersMumbai
UPI launched2016, built on the IMPS platform
UPI full formUnified Payments Interface
RuPay launched2012
BHIM full formBharat Interface for Money
IMPS launched2010
NACH replacedElectronic Clearing Service, or ECS
FASTag technologyRadio frequency identification, under National Electronic Toll Collection
Governing lawPayment and Settlement Systems Act, 2007
Operated by the RBI, not NPCINEFT and RTGS
RTGS minimum amountTwo lakh rupees
International armNPCI International Payments Limited, set up in 2020

Practice MCQs on this topic

Q1.Banking & Financial AwarenessEasy

The National Payments Corporation of India was incorporated in which year?

  1. A.2005
  2. B.2008
  3. C.2012
  4. D.2016
Show answer

Correct answer: B. 2008

Explanation

The correct answer is B, 2008. NPCI was incorporated in 2008 as a not for profit company under Section 25 of the Companies Act, 1956 to act as the umbrella organisation for all retail payment systems in India, and it began by taking over the National Financial Switch the following year. Option A is wrong because 2005 saw no such company; the enabling law itself came only in 2007. Option C is wrong because 2012 is the year RuPay, a product of NPCI, was launched, which candidates often mistake for the year of the company. Option D is wrong because 2016 is the year of UPI and BHIM, again products rather than the parent body. Fix the sequence in order: the Act in 2007, the company in 2008, RuPay in 2012 and UPI in 2016.

Q2.Banking & Financial AwarenessMedium

NPCI was promoted by the Reserve Bank of India along with which other body?

  1. A.Securities and Exchange Board of India
  2. B.Indian Banks Association
  3. C.NITI Aayog
  4. D.Ministry of Electronics and Information Technology
Show answer

Correct answer: B. Indian Banks Association

Explanation

The correct answer is B, the Indian Banks Association. NPCI was set up on the initiative of the Reserve Bank of India together with the Indian Banks Association, and ten core promoter banks held its first shareholding, which is why it is owned by the banking industry rather than by the government. Option A is wrong because SEBI regulates the securities market and has no role in retail payment systems. Option C is wrong because NITI Aayog is a policy think tank created in 2015, seven years after NPCI came into being. Option D is wrong because the ministry for electronics and information technology promotes digital services and runs schemes such as Digital India, but it did not promote NPCI. Remember the pair as the central bank plus the bankers association.

Q3.Banking & Financial AwarenessEasy

The Unified Payments Interface was launched in which year?

  1. A.2010
  2. B.2012
  3. C.2016
  4. D.2019
Show answer

Correct answer: C. 2016

Explanation

The correct answer is C, 2016. UPI was launched by NPCI in 2016, and the BHIM application followed in December of the same year, which is why 2016 is the single most asked year in this topic. Option A is wrong because 2010 is the year of IMPS, the instant transfer service on which UPI was later built. Option B is wrong because 2012 belongs to RuPay, the domestic card network. Option D is wrong because 2019 is the year NEFT became available at all hours and the National Common Mobility Card was launched, not the year of UPI. A clean timeline answers a whole family of questions: the National Financial Switch taken over in 2009, IMPS in 2010, RuPay in 2012, UPI and BHIM in 2016, e-RUPI in 2021 and UPI 123PAY in 2022. Note also that UPI was launched as a pilot first and reached ordinary users through bank apps in the same year.

Q4.Banking & Financial AwarenessMedium

UPI was built as a layer on top of which existing payment system?

  1. A.RTGS
  2. B.NEFT
  3. C.IMPS
  4. D.NACH
Show answer

Correct answer: C. IMPS

Explanation

The correct answer is C, IMPS. The Immediate Payment Service, launched in 2010, already moved money between banks instantly at every hour, and UPI uses that rail while adding the virtual payment address, interoperable applications and single click authentication. Option A is wrong because RTGS is a large value system run by the Reserve Bank in which each transaction settles individually and a minimum of two lakh rupees applies. Option B is wrong because NEFT, also run by the Reserve Bank, settles in batches rather than instantly, so it could not have supported the instant experience of UPI. Option D is wrong because NACH is a bulk clearing system for salaries, subsidies and instalments and is not a person to person transfer rail. The point of the question is to separate the rail from the interface built over it.

Q5.Banking & Financial AwarenessMedium

In UPI, a virtual payment address is used so that the payer does not have to share which details?

  1. A.The bank account number and IFSC
  2. B.The Aadhaar number
  3. C.The PAN
  4. D.The mobile handset number
Show answer

Correct answer: A. The bank account number and IFSC

Explanation

The correct answer is A, the bank account number and IFSC. A virtual payment address takes the form of a name followed by a bank handle and acts as a pointer to the underlying account, so a payment can be made or collected without revealing the account number or the branch code. Option B is wrong because the Aadhaar number is the identifier used in the Aadhaar Enabled Payment System and the Aadhaar Payments Bridge, not the detail that a UPI address hides. Option C is wrong because the PAN is a tax identifier and plays no part in a UPI transaction. Option D is wrong because the mobile number is often the very thing linked to the address, and in the UPI number facility it is used to receive money. The privacy of bank details is the design idea being tested.

Q6.Banking & Financial AwarenessEasy

RuPay is best described as:

  1. A.A mobile wallet run by the Reserve Bank
  2. B.India's domestic card payment network
  3. C.A digital currency issued by the RBI
  4. D.An international remittance service
Show answer

Correct answer: B. India's domestic card payment network

Explanation

The correct answer is B, India's domestic card payment network. RuPay was launched by NPCI in 2012 so that debit and credit card transactions between Indian cardholders and Indian merchants are authorised and settled within the country instead of being switched abroad, and its name joins Rupee with Payment. Option A is wrong because the Reserve Bank does not run a mobile wallet; it authorises prepaid instrument issuers under the Act of 2007. Option C is wrong because the digital currency of the central bank is the e-rupee or CBDC, which is a different instrument altogether and is issued by the RBI, not by NPCI. Option D is wrong because remittance abroad is handled by other channels, and NPCI's cross border work is done through its subsidiary NIPL. RuPay is a card scheme, like the international schemes it replaced.

Q7.Banking & Financial AwarenessMedium

The BHIM application, launched in 2016, is named after which personality?

  1. A.Dr B. R. Ambedkar
  2. B.Bhimsen Joshi
  3. C.Bhim from the Mahabharata
  4. D.Bhimrao Deshmukh
Show answer

Correct answer: A. Dr B. R. Ambedkar

Explanation

The correct answer is A, Dr B. R. Ambedkar. BHIM stands for Bharat Interface for Money, and the acronym was chosen in honour of Dr Bhimrao Ramji Ambedkar, the chairman of the drafting committee of the Constitution and a trained economist. Option B is wrong because Bhimsen Joshi was a Hindustani classical vocalist and a Bharat Ratna, honoured in music rather than in payments. Option C is wrong because the app is not named after the Mahabharata character, though the name is often assumed to be mythological. Option D is wrong because no such person is connected with the launch; the option exists only to look plausible. Along with the name, remember that BHIM is only one UPI app and any bank app can pay a BHIM user, because UPI is interoperable by design.

Q8.Banking & Financial AwarenessMedium

Under which Act does the Reserve Bank of India authorise and supervise payment systems in the country?

  1. A.Banking Regulation Act, 1949
  2. B.Negotiable Instruments Act, 1881
  3. C.Payment and Settlement Systems Act, 2007
  4. D.Reserve Bank of India Act, 1934
Show answer

Correct answer: C. Payment and Settlement Systems Act, 2007

Explanation

The correct answer is C, the Payment and Settlement Systems Act, 2007. Under this Act no person may commence or operate a payment system in India without authorisation from the Reserve Bank, and it created the Board for Regulation and Supervision of Payment and Settlement Systems within the RBI. Option A is wrong because the Banking Regulation Act of 1949 governs the licensing and working of banks as banks, not payment systems as such. Option B is wrong because the Negotiable Instruments Act of 1881 deals with cheques, bills of exchange and promissory notes, including the offence of dishonour. Option D is wrong because the RBI Act of 1934 constituted the central bank and covers currency issue and monetary matters. Questions pair the year 2007 with the system operators authorised under it, such as NPCI.

Q9.Banking & Financial AwarenessEasy

FASTag, used at national highway toll plazas under National Electronic Toll Collection, works on which technology?

  1. A.Near field communication
  2. B.Radio frequency identification
  3. C.Global positioning system
  4. D.Bluetooth low energy
Show answer

Correct answer: B. Radio frequency identification

Explanation

The correct answer is B, radio frequency identification. A FASTag is an RFID sticker on the windscreen which a reader at the toll plaza identifies from a distance, so the toll is debited from the linked account or wallet without the vehicle stopping; the programme is run by NPCI as National Electronic Toll Collection. Option A is wrong because near field communication works only over a few centimetres and is used in contactless cards and phone payments, not at a moving vehicle. Option C is wrong because the global positioning system fixes a location by satellite and is used in tracking and navigation, and a satellite based tolling idea is a separate and later proposal. Option D is wrong because Bluetooth pairing is unsuited to fast identification of passing vehicles. Tie FASTag to RFID and to the letters NETC.

Q10.Banking & Financial AwarenessHard

The National Automated Clearing House, or NACH, of NPCI replaced which earlier system?

  1. A.Electronic Clearing Service
  2. B.Real Time Gross Settlement
  3. C.Cheque Truncation System
  4. D.National Financial Switch
Show answer

Correct answer: A. Electronic Clearing Service

Explanation

The correct answer is A, the Electronic Clearing Service. NACH is the bulk payment system for many credits or debits at once, such as salary, pension, dividend, subsidy and direct benefit transfer on the credit side and loan instalments, insurance premiums and utility bills on the debit side, and it took over the work of the older ECS with a single national presentation. Option B is wrong because RTGS is a large value real time system operated by the Reserve Bank and still very much in use. Option C is wrong because the Cheque Truncation System clears cheques from their images and is a separate NPCI system, not something NACH replaced. Option D is wrong because the National Financial Switch is the ATM network NPCI took over in 2009. The mandate based e-mandate facility is part of NACH.

Frequently Asked Questions

What is the full form of NPCI and when was it set up?

National Payments Corporation of India. It was incorporated in 2008 as a not for profit umbrella organisation for retail payment systems, promoted by the Reserve Bank of India and the Indian Banks Association, and it works from Mumbai.

Is UPI the same as IMPS?

No. IMPS is the instant interbank transfer rail launched in 2010, and UPI, launched in 2016, is a layer built on top of it. UPI adds the virtual payment address, interoperable apps, single click two factor authentication and collect requests.

What does RuPay mean and why was it created?

RuPay joins the words Rupee and Payment. NPCI created it in 2012 so that card payments between Indian cardholders and Indian merchants are switched within the country, which reduces cost for banks and keeps transaction data in India.

Who regulates payment systems in India?

The Reserve Bank of India, under the Payment and Settlement Systems Act, 2007. No payment system may operate without its authorisation, and the Board for Regulation and Supervision of Payment and Settlement Systems oversees them.

What is BHIM named after?

BHIM stands for Bharat Interface for Money and is named after Dr Bhimrao Ramji Ambedkar. It was launched in 2016 as the reference UPI application, and any bank's UPI app can pay to a BHIM user because UPI is interoperable.

Which transactions can be done through AEPS?

Four: balance enquiry, cash withdrawal, cash deposit and Aadhaar to Aadhaar fund transfer. The customer gives the bank name, the Aadhaar number and a fingerprint at a business correspondent, so no card or cheque is needed.

Sources

  • Payment and Settlement Systems Act, 2007 — Reserve Bank of India
  • Product overview of retail payment systems — National Payments Corporation of India
  • Payment Systems in India, RBI publications — Reserve Bank of India
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