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GK NotesIndian EconomyFinancial Inclusion and Digital Payments (UPI)

Financial Inclusion and Digital Payments: UPI and PMJDY

Complete notes on financial inclusion and digital payments in India: PMJDY, RRBs, payments banks, social security schemes, NPCI, UPI, RTGS, NEFT, IMPS and AePS.

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Financial Inclusion and Digital Payments: UPI and PMJDY — GK24 title card
Financial Inclusion and Digital Payments: UPI and PMJDY — GK24 title card

Financial inclusion means that every household can reach, at an affordable cost, the financial services a modern economy runs on: a savings account, credit, a way to send and receive money, insurance and a pension. The Rangarajan Committee on Financial Inclusion, which reported in 2008, defined it as ensuring access to financial services and timely, adequate credit to vulnerable groups at an affordable cost. Two later committees shaped policy: the Nachiket Mor Committee of 2014 on comprehensive financial services for small businesses and low-income households, which led to payments banks and small finance banks, and the Deepak Mohanty Committee, which set out a medium-term path to financial inclusion.

The long road before 2014

The state's first instrument was the bank branch. Fourteen major commercial banks were nationalised in 1969 and six more in 1980, with the stated aim of taking banking to the villages, and the Lead Bank Scheme made one bank responsible for each district. Regional Rural Banks were set up from 1975 to lend to small and marginal farmers and rural artisans, sponsored jointly by the Union government, a state government and a commercial bank. NABARD began the linking of self-help groups to banks in 1992, which brought crores of rural women into the banking system through their own groups. The Reserve Bank asked banks to offer no-frills accounts in 2005, later renamed the Basic Savings Bank Deposit Account, and allowed the business correspondent model in 2006 so that a trained agent could serve a village the branch could not reach.

PMJDY and the schemes built on it

The Pradhan Mantri Jan Dhan Yojana was launched on 28 August 2014 as the national mission for financial inclusion. It offers a zero-balance Basic Savings Bank Deposit Account with a RuPay debit card, accident insurance cover with the card, and an overdraft facility for accounts in good standing. Together with Aadhaar for identity and the mobile phone for access, the account completes what is called the JAM trinity, which allows a subsidy or a pension to be paid by direct benefit transfer into the beneficiary's own account instead of in cash or kind.

SchemeWhat it givesEligible age
Pradhan Mantri Jeevan Jyoti Bima YojanaLife insurance cover of two lakh rupees18 to 50 years
Pradhan Mantri Suraksha Bima YojanaAccidental death and disability cover of two lakh rupees18 to 70 years
Atal Pension YojanaGuaranteed monthly pension from one thousand to five thousand rupees18 to 40 years
Pradhan Mantri MUDRA YojanaCollateral-free loans in the Shishu, Kishore and Tarun categoriesMicro enterprises
Stand Up IndiaBank loans for enterprises of Scheduled Caste, Scheduled Tribe and women entrepreneursGreenfield enterprises

Under MUDRA, launched in 2015, the Shishu category covers loans up to fifty thousand rupees, Kishore from fifty thousand to five lakh, and Tarun from five lakh to ten lakh; a higher slab for repeat borrowers has since been added. Two new kinds of bank came from the Mor Committee: payments banks, which may take small deposits up to a per-customer limit and issue debit cards but cannot lend or issue credit cards, and small finance banks, which must put three-quarters of their credit into the priority sector and most of their loans into small-ticket advances.

The payments system

The National Payments Corporation of India was set up in 2008 as the umbrella organisation for retail payments, promoted by the Reserve Bank and the Indian Banks' Association under the Payment and Settlement Systems Act, 2007. Its products are the ones papers ask about: RuPay, the domestic card network; IMPS, which made instant transfers possible round the clock; the Aadhaar Enabled Payment System, which lets a customer withdraw or deposit using an Aadhaar number and a fingerprint at a micro ATM; the National Automated Clearing House for bulk credits such as salaries and subsidies; FASTag for tolls; and the Unified Payments Interface.

UPI was launched in 2016 and built on the IMPS rails. Its three ideas are worth stating separately. First, a virtual payment address replaces the account number and the IFSC code, so the payer needs no bank details of the payee. Second, one mobile application can operate several bank accounts of the same person. Third, the transaction is authorised in a single step on the phone with a UPI PIN, and settlement is immediate and available at all hours. The BHIM application was issued soon after for those without a bank's own app, UPI 123Pay later extended the system to feature phones without the internet, and UPI Lite allowed small payments from a wallet on the device. Linkages with the fast payment systems of other countries, beginning with PayNow of Singapore, carry the system across borders.

The older transfer systems

Three systems must be kept apart. NEFT settles transfers in batches and has no minimum amount. RTGS settles each transaction singly and in real time and is meant for large value, with a minimum of two lakh rupees. IMPS is instant, bank to bank, through mobile and internet banking. All three now work on all days of the year. Supervision rests with the Reserve Bank, which also publishes a Financial Inclusion Index to track access, usage and quality, and runs the Integrated Ombudsman Scheme for complaints against banks and payment system operators.

Exam Point of View

Banking and SSC papers ask the launch years and the numbers: PMJDY 2014, MUDRA 2015, NPCI 2008, UPI 2016, RRBs 1975, nationalisation 1969 and 1980. Scheme to feature is the second pattern: the cover and the age band of PMJJBY against PMSBY, the age band of Atal Pension Yojana, and the three MUDRA slabs. Third, the systems are compared: RTGS against NEFT against IMPS on minimum amount and settlement, and UPI against a wallet. Fourth, what a payments bank may not do, which is to lend or to issue a credit card. The usual traps are swapping the age limits of PMJJBY and PMSBY, giving RTGS a minimum of one lakh, and crediting UPI to the Reserve Bank rather than to NPCI.

Important Facts

Rangarajan Committee reportOn financial inclusion, 2008
Nachiket Mor Committee2014; led to payments banks and small finance banks
Bank nationalisation14 banks in 1969, 6 banks in 1980
Regional Rural BanksSet up from 1975, sponsored by Centre, state and a commercial bank
PMJDY launch28 August 2014
JAM trinityJan Dhan, Aadhaar, Mobile
PMJJBYLife cover of two lakh rupees, ages 18 to 50
PMSBYAccident cover of two lakh rupees, ages 18 to 70
Atal Pension YojanaAges 18 to 40; pension of one thousand to five thousand rupees
MUDRA categoriesShishu, Kishore and Tarun
NPCISet up in 2008 for retail payments
Governing law for paymentsPayment and Settlement Systems Act, 2007
UPI launch2016, built on the IMPS platform
RTGS minimumTwo lakh rupees
AePSWithdrawal and deposit using Aadhaar number and fingerprint
Payments bank limitsMay take small deposits, cannot lend or issue credit cards

Practice MCQs on this topic

Q1.Indian EconomyEasy

The Pradhan Mantri Jan Dhan Yojana was launched in which year?

  1. A.2012
  2. B.2014
  3. C.2015
  4. D.2016
Show answer
Correct answer: B. 2014

Explanation

The correct answer is B, 2014. The Pradhan Mantri Jan Dhan Yojana was launched on 28 August 2014 as the national mission for financial inclusion, offering a zero-balance Basic Savings Bank Deposit Account, a RuPay debit card with accident insurance cover and an overdraft facility for accounts operated satisfactorily. Option A is wrong because 2012 is the year the RuPay card network was launched and the year the no-frills account was renamed the Basic Savings Bank Deposit Account. Option C is wrong because 2015 is the year of the social security package, when the Pradhan Mantri Jeevan Jyoti Bima Yojana, the Pradhan Mantri Suraksha Bima Yojana, the Atal Pension Yojana and MUDRA were announced. Option D is wrong because 2016 is the year the Unified Payments Interface was launched by NPCI.

Q2.Indian EconomyEasy

The Unified Payments Interface is developed and operated by which organisation?

  1. A.Reserve Bank of India
  2. B.State Bank of India
  3. C.National Payments Corporation of India
  4. D.Securities and Exchange Board of India
Show answer
Correct answer: C. National Payments Corporation of India

Explanation

The correct answer is C, the National Payments Corporation of India. NPCI, set up in 2008 as the umbrella organisation for retail payments in the country, built and runs the Unified Payments Interface, along with RuPay, IMPS, the Aadhaar Enabled Payment System, the National Automated Clearing House and FASTag. Option A is wrong because the Reserve Bank promoted NPCI with the Indian Banks' Association and regulates payment systems under the Payment and Settlement Systems Act, 2007, but it does not itself operate UPI; it does operate RTGS and NEFT. Option B is wrong because the State Bank of India is only one of the member banks on the system. Option D is wrong because SEBI regulates the securities market and has no role in retail payments.

Q3.Indian EconomyMedium

Which of the following activities is a payments bank in India not permitted to undertake?

  1. A.Accepting small deposits from customers
  2. B.Giving loans and issuing credit cards
  3. C.Issuing debit cards to customers
  4. D.Selling insurance products as an agent
Show answer
Correct answer: B. Giving loans and issuing credit cards

Explanation

The correct answer is B, giving loans and issuing credit cards. Payments banks were licensed on the recommendation of the Nachiket Mor Committee to widen access to deposits and payments, and the Reserve Bank's guidelines expressly bar them from lending and from issuing credit cards; their funds must go into government securities and deposits with other banks. Option A is wrong because taking deposits, up to a ceiling for each customer, is their main business. Option C is wrong because they may issue debit and ATM cards. Option D is wrong because they are allowed to distribute simple financial products such as insurance and mutual funds as an agent. Small finance banks are the other new category and they do lend, mainly in small amounts to the priority sector.

Q4.Indian EconomyMedium

Under the Pradhan Mantri MUDRA Yojana, the Shishu category covers loans up to what amount?

  1. A.Twenty-five thousand rupees
  2. B.Fifty thousand rupees
  3. C.One lakh rupees
  4. D.Five lakh rupees
Show answer
Correct answer: B. Fifty thousand rupees

Explanation

The correct answer is B, fifty thousand rupees. MUDRA loans to non-farm micro enterprises are graded in three named categories: Shishu for loans up to fifty thousand rupees, Kishore for loans above fifty thousand and up to five lakh, and Tarun for loans above five lakh and up to ten lakh, with a higher slab added later for borrowers who have repaid an earlier loan. Option A is wrong because twenty-five thousand is not a MUDRA boundary. Option C is wrong because one lakh falls inside the Kishore range and is not the limit of any category. Option D is wrong because five lakh is the upper limit of Kishore and the lower limit of Tarun, a pairing examiners use as a distractor. All MUDRA loans are collateral-free and are given through banks and microfinance institutions.

Q5.Indian EconomyMedium

What is the minimum amount that can be remitted through RTGS in India?

  1. A.One lakh rupees
  2. B.Two lakh rupees
  3. C.Five lakh rupees
  4. D.There is no minimum
Show answer
Correct answer: B. Two lakh rupees

Explanation

The correct answer is B, two lakh rupees. Real Time Gross Settlement is designed for large-value transfers, each settled singly and immediately in the books of the Reserve Bank, and the minimum amount for a customer transaction is two lakh rupees with no upper ceiling. Option A is wrong because one lakh is the figure candidates most often misremember, and it belongs to no current rule of RTGS. Option C is wrong because five lakh is not a threshold in the system. Option D is wrong because it is NEFT, not RTGS, that has no minimum amount; NEFT settles in batches and is used for ordinary payments of any size. IMPS, run by NPCI, is the third system, instant and available through mobile and internet banking, and all three now work on every day of the year.

Q6.Indian EconomyEasy

The JAM trinity, central to direct benefit transfer in India, stands for which combination?

  1. A.Jan Dhan, Aadhaar and Mobile
  2. B.Jan Dhan, Atal Pension and MUDRA
  3. C.Jan Suraksha, Aadhaar and Micro insurance
  4. D.Jan Dhan, Ayushman and MGNREGA
Show answer
Correct answer: A. Jan Dhan, Aadhaar and Mobile

Explanation

The correct answer is A, Jan Dhan, Aadhaar and Mobile. The expression describes the three pieces that together make a cash transfer possible: a bank account opened under the Jan Dhan Yojana to receive the money, the Aadhaar number to identify the beneficiary and remove duplicate names, and the mobile phone through which the beneficiary is informed and can transact. Option B is wrong because Atal Pension Yojana and MUDRA are schemes that use the Jan Dhan account but are not part of the trinity. Option C is wrong because Jan Suraksha is the collective name of the insurance and pension schemes, not a letter of JAM. Option D is wrong because Ayushman Bharat is the health assurance scheme and MGNREGA the rural employment law, both users of direct benefit transfer rather than parts of it.

Q7.Indian EconomyMedium

The Pradhan Mantri Jeevan Jyoti Bima Yojana provides life insurance cover of what amount, and to which age group?

  1. A.One lakh rupees, ages 18 to 50
  2. B.Two lakh rupees, ages 18 to 50
  3. C.Two lakh rupees, ages 18 to 70
  4. D.Five lakh rupees, ages 21 to 60
Show answer
Correct answer: B. Two lakh rupees, ages 18 to 50

Explanation

The correct answer is B, two lakh rupees for ages 18 to 50. The Pradhan Mantri Jeevan Jyoti Bima Yojana is a one-year renewable life insurance cover of two lakh rupees on death from any cause, open to holders of a savings bank account between eighteen and fifty years of age, with the premium debited from the account. Option A is wrong because the cover is two lakh, not one lakh. Option C is wrong because eighteen to seventy is the age band of the Pradhan Mantri Suraksha Bima Yojana, the accident cover, which pays two lakh for accidental death or total disability and one lakh for partial disability; swapping the two age bands is the standard trap. Option D is wrong because neither the amount nor the ages match any of the Jan Suraksha schemes.

Q8.Indian EconomyMedium

The Atal Pension Yojana is open to subscribers of which age group?

  1. A.18 to 40 years
  2. B.18 to 50 years
  3. C.21 to 55 years
  4. D.25 to 60 years
Show answer
Correct answer: A. 18 to 40 years

Explanation

The correct answer is A, 18 to 40 years. The Atal Pension Yojana, launched in 2015 and administered by the Pension Fund Regulatory and Development Authority, admits subscribers between eighteen and forty years of age so that every subscriber contributes for at least twenty years before the pension begins at sixty. The guaranteed pension ranges from one thousand to five thousand rupees a month, according to the contribution chosen. Option B is wrong because eighteen to fifty is the age band of the Jeevan Jyoti life insurance scheme. Option C is wrong because twenty-one is not an entry age under any of these schemes. Option D is wrong because twenty-five to sixty would leave too short a contribution period for the guarantee to work, and no such band exists in the scheme.

Q9.Indian EconomyHard

The National Payments Corporation of India was established in which year?

  1. A.2005
  2. B.2007
  3. C.2008
  4. D.2010
Show answer
Correct answer: C. 2008

Explanation

The correct answer is C, 2008. NPCI was incorporated in 2008 as a not-for-profit umbrella organisation for retail payments, promoted by the Reserve Bank of India and the Indian Banks' Association under the framework of the Payment and Settlement Systems Act, 2007. Option A is wrong because 2005 is the year the Reserve Bank asked banks to offer no-frills accounts for financial inclusion. Option B is wrong because 2007 is the year of the Payment and Settlement Systems Act, the law under which payment systems are authorised and regulated, which examiners deliberately place next to the year of NPCI. Option D is wrong because 2010 is the year IMPS was launched by NPCI, two years after the organisation itself was set up, with RuPay following in 2012 and UPI in 2016.

Q10.Indian EconomyHard

The Aadhaar Enabled Payment System allows a customer to transact using which combination?

  1. A.Aadhaar number and fingerprint
  2. B.Debit card and PIN
  3. C.Cheque and passbook
  4. D.Virtual payment address and UPI PIN
Show answer
Correct answer: A. Aadhaar number and fingerprint

Explanation

The correct answer is A, the Aadhaar number and fingerprint. The Aadhaar Enabled Payment System lets a customer withdraw or deposit cash, check a balance or transfer money at a micro ATM held by a business correspondent, identifying himself with the bank name, the Aadhaar number and a biometric such as a fingerprint, so neither a card nor a cheque is needed. It is the instrument that carries banking to villages without branches. Option B is wrong because a card and PIN belong to an ATM or point-of-sale transaction. Option C is wrong because a cheque and passbook are branch instruments and defeat the purpose of a system meant for those without easy branch access. Option D is wrong because a virtual payment address with a UPI PIN describes UPI.

Q11.Indian EconomyMedium

Regional Rural Banks were first set up in India in which year?

  1. A.1969
  2. B.1975
  3. C.1980
  4. D.1982
Show answer
Correct answer: B. 1975

Explanation

The correct answer is B, 1975. Regional Rural Banks were set up from 1975 on the recommendation of a working group chaired by M. Narasimham, to provide credit to small and marginal farmers, agricultural labourers and rural artisans, and the Regional Rural Banks Act followed in 1976. Each is sponsored jointly by the Union government, the concerned state government and a commercial bank, which hold its capital in fixed shares. Option A is wrong because 1969 is the year fourteen commercial banks were nationalised and the Lead Bank Scheme began. Option C is wrong because 1980 is the year six more banks were nationalised. Option D is wrong because 1982 is the year NABARD was established as the apex institution for rural and agricultural credit.

Q12.Indian EconomyEasy

The no-frills account introduced by the Reserve Bank for financial inclusion is now known by which name?

  1. A.Basic Savings Bank Deposit Account
  2. B.Recurring Deposit Account
  3. C.Current Account
  4. D.Fixed Deposit Account
Show answer
Correct answer: A. Basic Savings Bank Deposit Account

Explanation

The correct answer is A, the Basic Savings Bank Deposit Account. The Reserve Bank asked banks in 2005 to offer a no-frills account with nil or very low minimum balance so that poor households would not be kept out by charges, and in 2012 the product was renamed the Basic Savings Bank Deposit Account, with a free debit card and a limited number of free withdrawals. It is the account opened under the Jan Dhan Yojana. Option B is wrong because a recurring deposit is a savings instrument with fixed monthly instalments. Option C is wrong because a current account is meant for business and usually carries a higher balance requirement. Option D is wrong because a fixed deposit locks a sum for a term and is not an inclusion account.

Frequently Asked Questions

What is the full form of UPI and who operates it?

UPI stands for Unified Payments Interface, and it is operated by the National Payments Corporation of India, not by the Reserve Bank directly. It was launched in 2016, works on the IMPS platform, and lets a customer pay from several bank accounts through one mobile application using a virtual payment address and a UPI PIN.

What does PMJDY offer to an account holder?

A Basic Savings Bank Deposit Account that needs no minimum balance, a RuPay debit card with accident insurance cover, and an overdraft facility once the account has been operated satisfactorily. The account is the channel for direct benefit transfer of subsidies, scholarships and pensions.

What is the difference between RTGS, NEFT and IMPS?

RTGS settles each transaction individually in real time and is meant for large amounts, with a minimum of two lakh rupees. NEFT settles transfers in batches and has no minimum, so it suits ordinary payments. IMPS is an instant mobile and internet transfer service run by NPCI. All three are available on every day of the year.

What can a payments bank not do?

It cannot lend. A payments bank may accept small deposits up to a limit for each customer, issue a debit card, make and receive payments and sell insurance or mutual funds as an agent, but it cannot give loans or issue credit cards. Small finance banks, by contrast, do lend, mostly in small amounts to the priority sector.

What are the three categories of MUDRA loans?

Shishu, for loans up to fifty thousand rupees; Kishore, from fifty thousand to five lakh; and Tarun, from five lakh to ten lakh. The loans are collateral-free and go to non-farm micro enterprises through banks, non-banking finance companies and microfinance institutions, with a higher slab added later for repeat borrowers.

What is the JAM trinity?

The combination of a Jan Dhan bank account, the Aadhaar number for identity and a mobile phone for access and alerts. Together these three let the government transfer money directly into a beneficiary's account, which reduces leakage and the role of intermediaries in subsidy payments.

Sources

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