Which system mainly records the routine day-to-day transactions of an organisation?
- A.Transaction processing system
- B.Executive information system
- C.Decision support system
- D.Knowledge management system
Correct answer
Explanation
The correct answer is A, transaction processing system. A TPS serves the operational level, capturing sales, deposits, bookings, issues of material and payroll entries as they happen, where accuracy, speed and reliability matter more than analysis; it is also the source of the data that higher systems later summarise. Option B is wrong because an executive information system gives top management highly condensed indicators and trends for strategic, unstructured decisions, not raw entries. Option C is wrong because a decision support system is interactive and model-based, built so that a manager can test alternatives on semi-structured problems. Option D is wrong because a knowledge management system stores and shares expertise, documents and best practice rather than transactions. The pyramid to remember is TPS at the bottom, MIS in the middle, DSS and executive systems at the top.
Read the full article: Business Software: ERP, CRM, MIS and Tally Basics
Practice Questions
View allIn business software, ERP stands for what?
- A.Electronic Record Processing
- B.Enterprise Resource Planning
- C.Enterprise Report Publishing
- D.External Resource Protocol
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An ERP package replaces separate departmental programs with one integrated suite built on a single shared database, so a transaction entered once flows through stock, production, dispatch and the ledger.
Read the full explanation →Which type of software is used to manage a company's contacts, enquiries, campaigns and service history?
- A.CRM software
- B.Compiler
- C.Device driver
- D.Disk defragmenter
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Customer relationship management software keeps the record of every dealing with a customer or prospect, including contacts, enquiries, calls, complaints, campaigns and purchase history, and is divided into operational, analytical and collaborative CRM.
Read the full explanation →Tally is best described as which kind of software?
- A.Operating system
- B.Accounting software
- C.Antivirus software
- D.Web browser
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Tally, from Tally Solutions of Bengaluru, keeps ledgers and groups, takes entries as vouchers, and produces the trial balance, profit and loss account, balance sheet, day book and stock summary without separate work; later versions added inventory, payroll and tax features, and the current line is TallyPrime.
Read the full explanation →SAP, Oracle and Microsoft Dynamics are well-known products in which category?
- A.Antivirus suites
- B.ERP software
- C.Image editors
- D.Operating systems
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All three are sold as enterprise resource planning suites, with modules for finance, human resources, materials, manufacturing and sales working on one shared database; Infor belongs to the same list, and Odoo and the Indian ERPNext are the open-source examples.
Read the full explanation →A decision support system is designed mainly for which kind of problem?
- A.Fully structured, repetitive clerical work
- B.Semi-structured problems needing what-if analysis
- C.Printing payslips every month
- D.Installing hardware drivers
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A decision support system is interactive and model-based: it holds data, models and a user interface so that a manager can change assumptions, run alternatives and compare outcomes on problems that are neither wholly routine nor wholly open-ended, such as pricing a product, choosing a warehouse site or planning a…
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