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In business software, ERP stands for what?

  1. A.Electronic Record Processing
  2. B.Enterprise Resource Planning
  3. C.Enterprise Report Publishing
  4. D.External Resource Protocol

Correct answer

B. Enterprise Resource Planning

Explanation

The correct answer is B, Enterprise Resource Planning. An ERP package replaces separate departmental programs with one integrated suite built on a single shared database, so a transaction entered once flows through stock, production, dispatch and the ledger. Its usual modules are finance, human resources and payroll, materials and inventory, manufacturing, sales and distribution, and purchase. Option A is wrong because electronic record processing is not a standard term in this family; the recording of routine transactions is done by a transaction processing system. Option C is wrong because report publishing is one output of such a system, not the meaning of the acronym; reporting for managers is the work of an MIS. Option D is wrong because no protocol is meant here; ERP is a class of application software, not a communication standard. Write the full form exactly as given in the key.

Read the full article: Business Software: ERP, CRM, MIS and Tally Basics

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Q1.Computer AwarenessEasy

Which type of software is used to manage a company's contacts, enquiries, campaigns and service history?

  1. A.CRM software
  2. B.Compiler
  3. C.Device driver
  4. D.Disk defragmenter
Show answer
Correct answer: A. CRM software

Customer relationship management software keeps the record of every dealing with a customer or prospect, including contacts, enquiries, calls, complaints, campaigns and purchase history, and is divided into operational, analytical and collaborative CRM.

Q2.Computer AwarenessEasy

Tally is best described as which kind of software?

  1. A.Operating system
  2. B.Accounting software
  3. C.Antivirus software
  4. D.Web browser
Show answer
Correct answer: B. Accounting software

Tally, from Tally Solutions of Bengaluru, keeps ledgers and groups, takes entries as vouchers, and produces the trial balance, profit and loss account, balance sheet, day book and stock summary without separate work; later versions added inventory, payroll and tax features, and the current line is TallyPrime.

Q3.Computer AwarenessMedium

Which system mainly records the routine day-to-day transactions of an organisation?

  1. A.Transaction processing system
  2. B.Executive information system
  3. C.Decision support system
  4. D.Knowledge management system
Show answer
Correct answer: A. Transaction processing system

A TPS serves the operational level, capturing sales, deposits, bookings, issues of material and payroll entries as they happen, where accuracy, speed and reliability matter more than analysis; it is also the source of the data that higher systems later summarise.

Q4.Computer AwarenessMedium

SAP, Oracle and Microsoft Dynamics are well-known products in which category?

  1. A.Antivirus suites
  2. B.ERP software
  3. C.Image editors
  4. D.Operating systems
Show answer
Correct answer: B. ERP software

All three are sold as enterprise resource planning suites, with modules for finance, human resources, materials, manufacturing and sales working on one shared database; Infor belongs to the same list, and Odoo and the Indian ERPNext are the open-source examples.

Q5.Computer AwarenessMedium

A decision support system is designed mainly for which kind of problem?

  1. A.Fully structured, repetitive clerical work
  2. B.Semi-structured problems needing what-if analysis
  3. C.Printing payslips every month
  4. D.Installing hardware drivers
Show answer
Correct answer: B. Semi-structured problems needing what-if analysis

A decision support system is interactive and model-based: it holds data, models and a user interface so that a manager can change assumptions, run alternatives and compare outcomes on problems that are neither wholly routine nor wholly open-ended, such as pricing a product, choosing a warehouse site or planning a…