Special Campaign 3 Settles 2,306 Long-Pending Pension Grievances
The Department of Pension and Pensioners' Welfare redressed 2,306 long-pending pension grievances under Special Campaign 3, a redressal rate of 72 per cent.

Why in News
On 4 September 2026 the Department of Pension and Pensioners' Welfare reported that Special Campaign 3 had redressed 2,306 long-pending pension grievances, a redressal rate of 72 per cent.
The Department of Pension and Pensioners' Welfare (DoPPW) closed Special Campaign 3 with 2,306 long-pending pension grievances settled. The department works under the Ministry of Personnel, Public Grievances and Pensions. The results were announced on 4 September 2026.
The dates and the design
Annual special campaigns of this kind have been organised since 2024. This was the third edition. Special Campaign 3 began on 7 July 2026 and concluded on 31 August 2026. It had two parts: a preparatory phase and an execution phase.
What each phase did
In the preparatory phase every ministry, department and their attached or subordinate offices had to identify long-pending grievances, claims and issues, received both online and in physical form. Ministries and departments identified 1,062 target cases in this phase. A further 2,131 grievance cases that had been pending on the CPENGRAMS portal for more than one month were also taken up. In the execution phase the department coordinated with the ministries, held two mid-campaign review meetings and sought the pendency status regularly.
The result in numbers
| Cases taken up | 3,193 |
| Cases redressed | 2,306 |
| Redressal rate | 72 per cent |
| Ministries and departments involved | 40 |
| Campaign period | 7 July 2026 to 31 August 2026 |
Active follow-up is being done for the remaining grievances.
The rural finding
The demographic spread of the redressal carries a point worth noting. Most of the resolved cases relate to pensioners and family pensioners living in rural areas. The department reads this as a healthy trend. Grievances now travel from rural areas in online mode, through the CPENGRAMS portal and other portals run by ministries and departments. The department says this is bridging the digital divide.
Some of the cases settled
- Family pension arrears of Rs 37.40 lakh released to Ms Angoori Devi, spouse of a Defence pensioner, towards the difference between Ordinary Family Pension and Special Family Pension.
- Rs 30.15 lakh paid to Ms Koranga Lakshmi, spouse of a Defence pensioner, towards family pension arrears.
- Disability pension arrears of Rs 30 lakh settled in favour of Shri Idan Singh, a Defence pensioner.
Several of the biggest settlements involve defence pensioners and their families, some of them dating back decades.
Important Facts
| Campaign | Special Campaign 3, the third annual edition since 2024 |
|---|---|
| Run by | Department of Pension and Pensioners' Welfare (DoPPW) |
| Ministry | Ministry of Personnel, Public Grievances and Pensions |
| Campaign period | 7 July 2026 to 31 August 2026 |
| Cases redressed | 2,306 out of 3,193 taken up |
| Redressal rate | 72 per cent |
| Target cases identified in the preparatory phase | 1,062 |
| CPENGRAMS cases taken up | 2,131, pending for more than one month |
| Ministries and departments involved | 40 |
| Portal used | CPENGRAMS |
Exam Point of View
Remember the campaign name and edition, the department and its ministry, the dates 7 July to 31 August 2026, the figures 2,306 redressed out of 3,193 taken up, the 72 per cent rate, the 40 ministries involved and the CPENGRAMS portal.
Practice Questions
How many long-pending pension grievances were redressed under Special Campaign 3?
- A.1,062
- B.2,131
- C.2,306
- D.3,193
Show answer
Correct answer: C. 2,306
Explanation
The correct answer is 2,306. The release states that the coordinated efforts of forty ministries and departments culminated in the successful resolution of this many cases, and that the redressal rate works out to seventy-two per cent. Every wrong option here is a genuine figure from the same release, which is what makes this question a good test of careful reading. Option A is the count of target cases identified by ministries and departments during the preparatory phase. Option B is the count of grievance cases that had been pending on the CPENGRAMS portal for more than one month and were taken up in the same phase. Option D is the total number of cases taken up, and the correct answer is the part of that total which was actually resolved. The cleanest way to hold this is as a fraction with a percentage attached: cases resolved out of cases taken up, giving seventy-two per cent. Active follow-up continues on the rest.
Special Campaign 3 for redressal of pension grievances ran between which dates?
- A.1 July 2026 to 30 September 2026
- B.7 July 2026 to 31 August 2026
- C.2 October 2026 to 31 October 2026
- D.1 April 2026 to 31 August 2026
Show answer
Correct answer: B. 7 July 2026 to 31 August 2026
Explanation
The correct answer is 7 July 2026 to 31 August 2026. The Department of Pension and Pensioners' Welfare started Special Campaign 3 on the earlier of those dates, for the timely and qualitative redressal of long-pending pension grievances, claims and issues, and the campaign concluded on the later one. It had a preparatory phase, in which pending cases were identified, and an execution phase, in which the department coordinated with ministries and held two mid-campaign review meetings. Option A and option C offer neat round periods of the kind that campaigns often use, which is why they feel plausible to a student recalling only the season. Option D stretches the start back to the beginning of the financial year while keeping the correct end date, and is the trap for anyone who remembers only one of the two dates. Note that annual campaigns of this kind have been organised since 2024, and this was the third edition.
Which portal is used for redressal of central government pension grievances under Special Campaign 3?
- A.CPGRAMS
- B.CPENGRAMS
- C.Bhavishya
- D.Anubhav
Show answer
Correct answer: B. CPENGRAMS
Explanation
The correct answer is CPENGRAMS. The release records that, besides the target cases identified by ministries, grievance cases pending on the CPENGRAMS portal for more than one month were also taken up for redressal during the preparatory phase. It further notes that most resolved cases pertain to pensioners and family pensioners living in rural areas, and that the arrival of grievances from rural areas in online mode through CPENGRAMS and other ministry portals is bridging the digital divide. Option A, CPGRAMS, is the strongest distractor of the four, because the two names differ by only three letters and CPGRAMS is the wider public grievance portal, while the one named here is the pension-specific system. Option C, Bhavishya, and option D, Anubhav, are genuine initiatives connected with pensioners, which is exactly why they are placed here, but neither is the portal named in this release. Read such acronyms letter by letter before answering.
Frequently Asked Questions
How many grievances were redressed under Special Campaign 3?
2,306 cases were redressed out of 3,193 taken up, giving a redressal rate of 72 per cent. The coordinated efforts of 40 ministries and departments produced this result.
What was the duration of Special Campaign 3?
It began on 7 July 2026 and concluded on 31 August 2026. It had a preparatory phase and an execution phase, with two mid-campaign review meetings.
What is the CPENGRAMS portal?
It is the portal on which central government pensioners lodge grievances. Under Special Campaign 3, 2,131 cases pending on it for more than one month were taken up for redressal.
Sources
- 2,306 long pending pension grievances redressed during Special Campaign 3 (opens in a new tab) — Press Information Bureau
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