DARPG Releases 53rd CPGRAMS Monthly Report for September 2026

The correct answer is 2,38,579. The 53rd monthly CPGRAMS report brought out by DARPG for September 2026 puts the number of grievances closed by Central Ministries and Departments at 2,38,579 for the month. Option A, 2,27,837, is the count of fresh cases that reached the portal in the same month, so it is the receipts figure and not the disposal figure; note that disposals were higher than receipts, which is why pendency fell. Option C, 1,15,168, belongs to the companion 50th report on States and Union Territories, where that many cases were closed against 99,134 received, and it therefore has nothing to do with the Central Secretariat. Option D, 85,687, is the number of cases still open with Central Ministries at the end of the month, that is the pendency and not the disposal. The report also notes that monthly disposal in the Central Secretariat has stayed above one lakh cases for 51 consecutive months, with an average disposal time of 13 days in 2026.

The correct answer is Uttar Pradesh. The 50th CPGRAMS report on States and Union Territories records that Uttar Pradesh closed the largest number of cases in September 2026 at 45,970, far ahead of every other State. Option A, Andhra Pradesh, stood second with 8,340 disposals, so it is not the highest. Option B, Haryana, came next with 6,437 disposals and is therefore third rather than first. Option D, Karnataka, is a distractor drawn from a different statistic in the same report: Karnataka sent the biggest share of grievances filed through Common Service Centres, which measures where complaints came from and not how many were settled. Uttar Pradesh also accounted for the largest share of new users registering on the portal during the month. Across all States and Union Territories, 1,15,168 cases were redressed, the best monthly total of the year, while pendency stood at 2,37,128 cases on 30 September 2026.

The correct answer is about 43,738 officers in 1,312 courses. The 50th CPGRAMS report on States and Union Territories states that 1,312 training courses were completed under the Sevottam Scheme over the last five financial years, training roughly 43,738 officers in grievance handling and service delivery. Option B mixes up two unrelated numbers: 23,230 is the count of appeals still pending with Central Ministries in September 2026, while 454 is the number of review meetings held under the Review Meeting Module since it began. Option C uses the correct course total but pairs it with 92,822, which is the number of new users who registered on the CPGRAMS portal during September 2026. Option D uses 12,996, the grievances filed through Common Service Centres in the month, and a round course figure that the report does not give. Sevottam is the capacity-building arm of the grievance reform effort, which is why its training totals are reported alongside disposal data.