How many grievances were redressed by Central Ministries and Departments in September 2026, as per the 53rd CPGRAMS monthly report?

The correct answer is Uttar Pradesh. The 50th CPGRAMS report on States and Union Territories records that Uttar Pradesh closed the largest number of cases in September 2026 at 45,970, far ahead of every other State. Option A, Andhra Pradesh, stood second with 8,340 disposals, so it is not the highest. Option B, Haryana, came next with 6,437 disposals and is therefore third rather than first. Option D, Karnataka, is a distractor drawn from a different statistic in the same report: Karnataka sent the biggest share of grievances filed through Common Service Centres, which measures where complaints came from and not how many were settled. Uttar Pradesh also accounted for the largest share of new users registering on the portal during the month. Across all States and Union Territories, 1,15,168 cases were redressed, the best monthly total of the year, while pendency stood at 2,37,128 cases on 30 September 2026.

The correct answer is about 43,738 officers in 1,312 courses. The 50th CPGRAMS report on States and Union Territories states that 1,312 training courses were completed under the Sevottam Scheme over the last five financial years, training roughly 43,738 officers in grievance handling and service delivery. Option B mixes up two unrelated numbers: 23,230 is the count of appeals still pending with Central Ministries in September 2026, while 454 is the number of review meetings held under the Review Meeting Module since it began. Option C uses the correct course total but pairs it with 92,822, which is the number of new users who registered on the CPGRAMS portal during September 2026. Option D uses 12,996, the grievances filed through Common Service Centres in the month, and a round course figure that the report does not give. Sevottam is the capacity-building arm of the grievance reform effort, which is why its training totals are reported alongside disposal data.

The correct answer is 28.39 GB. Average monthly mobile data use for each wireless data subscriber rose to this level in the quarter ending June 2026 from 26.70 GB in the quarter ending March 2026. Option B is that earlier figure and so belongs to the previous quarter rather than the one under review. Options A and D do not match either quarter in the report. The same report shows total mobile data carried in the quarter rising to 84,424 PB from 77,953 PB, while the average revenue realised for every GB of wireless data fell to Rs 7.13 from Rs 7.51, which explains how usage can grow while the price of data keeps sliding. Monthly ARPU for wireless service still rose to Rs 187.12, because subscribers consume much more data than before.

The correct answer is 1,348.08 million. The report for the quarter ending June 2026 records this as the total of wireless and wireline connections, a rise of 1.31 per cent over the previous quarter and of 10.65 per cent over the same quarter a year earlier. Option A is the subscriber base at the end of March 2026, that is the figure for the previous quarter, from which the base grew. Option B is the wireless total of mobile and fixed wireless access connections alone and therefore leaves out wireline users. Option D is the number of internet subscribers at the end of the quarter, a different indicator altogether, since many connections are counted as telephone subscriptions without being internet subscriptions. Candidates should link each figure to its own indicator: total telephone subscribers, wireless subscribers, and internet subscribers are three separate counts in the same report.

The correct answer is 94.31 per cent. Tele-density measures telephone connections for every hundred people, and the overall figure improved from 93.26 per cent at the end of March 2026 to 94.31 per cent at the end of June 2026. Option B is therefore the previous quarter's number and not the current one. Option A is the wireless tele-density counting mobile and fixed wireless access connections, which is lower than the overall figure because the overall number also includes wireline connections. Option D is the urban tele-density, which crosses a hundred because many urban users hold more than one connection; the matching rural tele-density was 60.89 per cent. A candidate should keep the four tele-density figures separate, since examiners often swap the urban figure for the overall one in the options.