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Which two dark patterns did the Central Consumer Protection Authority find in Rapido's ride-booking interface?

  1. A.Drip pricing and bait and switch
  2. B.Confirm shaming and interface interference
  3. C.False urgency and basket sneaking
  4. D.Subscription trap and forced action

Correct answer

B. Confirm shaming and interface interference

Explanation

The correct answer is confirm shaming and interface interference. The first was found in the prompts that told a rider, after the booking had already been made, that captains were not accepting at the quoted fare and that a higher price improves the chance of getting a ride. The authority held that this created urgency and a fear of losing the ride. The second was found in the colour-coded slider, which showed green for a higher price, a warning colour for a lower one, and gave more room to raise the fare than to reduce it. Options A, C and D all name dark patterns that appear in the same body of guidelines, which is what makes them plausible, but none of them was the finding in this order. Learn the pair together with the penalty amount.

Read the full article: CCPA Fines Rapido 10 Lakh Rupees for Dark Patterns

Q1.NationalHard

Under which guidelines are dark patterns identified and regulated in India?

  1. A.Guidelines for Prevention and Regulation of Dark Patterns, 2023
  2. B.Motor Vehicle Aggregator Guidelines, 2025
  3. C.E-Commerce Rules, 2020
  4. D.Digital Advertising Code, 2022
Show answer
Correct answer: A. Guidelines for Prevention and Regulation of Dark Patterns, 2023

The correct answer is the Guidelines for Prevention and Regulation of Dark Patterns of 2023, under which both the findings in this order are identified as recognised dark patterns.

Q2.NationalEasy

Under which law does the Central Consumer Protection Authority exercise its powers?

  1. A.Competition Act, 2002
  2. B.Consumer Protection Act, 2019
  3. C.Legal Metrology Act, 2009
  4. D.Essential Commodities Act, 1955
Show answer
Correct answer: B. Consumer Protection Act, 2019

The correct answer is the Consumer Protection Act of 2019, under whose statutory mandate the authority acts to protect consumers as a class, to prevent unfair trade practices and to ensure that no false or misleading advertisement is made about goods or services.

Q5.NationalEasy

Special Campaign 6, concluded in October 2026 for grievance disposal and records management, was run by which organisation?

  1. A.Employees State Insurance Corporation
  2. B.Employees Provident Fund Organization
  3. C.Pension Fund Regulatory and Development Authority
  4. D.National Pension System Trust
Show answer
Correct answer: B. Employees Provident Fund Organization

EPFO, which works under the Ministry of Labour and Employment, concluded Special Campaign 6 conducted during October 2026, and said the drive reaffirmed its commitment to administrative efficiency, cleanliness, transparency and better public service delivery.