Banking & Financial Awareness GK Questions with Answers – Page 12

PMJJBY gives a one-year renewable life cover of two lakh rupees payable on death from any cause, and its premium is four hundred and thirty-six rupees a year, auto-debited from the subscriber's bank account for a cover year that runs from 1 June to 31 May.

The free RuPay debit card issued with a Jan Dhan account carries a built-in accidental insurance cover, and for accounts opened after 28 August 2018 this cover was raised from one lakh rupees to two lakh rupees when the mission was made open-ended.

PMJDY, the National Mission for Financial Inclusion, was launched on 28 August 2014 with the aim of giving every unbanked household a bank account, a RuPay debit card, an overdraft facility and access to insurance and pension.

A loan becomes a non-performing asset when interest or an instalment of principal stays overdue for more than 90 days.

The Consumer Protection Act, 1986 was the first comprehensive consumer law in India and created the three-tier machinery of district forums, state commissions and the National Consumer Disputes Redressal Commission.

The consumer protection law recognises six rights, and the three named in the options are among them: the right to safety, that is protection against goods and services hazardous to life and property; the right to choose from a range of goods and services at competitive prices; and the right…

Filing a complaint with the Ombudsman is free, and the complainant needs no lawyer; he may file online through the Reserve Bank's complaint management portal, by email, or on paper to the Centralised Receipt and Processing Centre at Chandigarh.

The Charter of Customer Rights issued by the Reserve Bank in 2014 lists five rights: the Right to Fair Treatment, the Right to Transparency, Fair and Honest Dealing, the Right to Suitability, the Right to Privacy, and the Right to Grievance Redress and Compensation.

Under the Reserve Bank's Internal Ombudsman arrangement, every bank with ten or more branches must appoint an Internal Ombudsman, a senior person who is not an ordinary employee of the bank and who reports to its board.

The Ombudsman decides whether there was a deficiency in service, not whether a lending decision was wise; a bank's commercial judgement, including whether to grant a loan and on what terms, is expressly outside the scheme, as are disputes between banks and a bank's own staff and recruitment matters.

The scheme makes the bank the first forum: a complaint is maintainable before the Ombudsman only if the customer has already complained to the regulated entity and either received no reply for thirty days or received a reply he is not satisfied with, or had the complaint rejected.

Either the complainant or the regulated entity may appeal to this officer within thirty days of receiving the Award, and a regulated entity that failed to appoint a Principal Nodal Officer cannot appeal at all.

The scheme separates two kinds of award. For the loss the complainant actually suffered, the Ombudsman may award the actual loss or rupees 20 lakh, whichever is lower.

The integrated scheme is jurisdiction neutral, so a complaint no longer has to be sent to the ombudsman office of a particular region; all complaints, whether filed online, by email or on paper, are received and processed at a single Centralised Receipt and Processing Centre set up at Chandigarh, which…

The Reserve Bank - Integrated Ombudsman Scheme, or RB-IOS, was launched on 12 November 2021 and merged the Banking Ombudsman Scheme of 2006, the Ombudsman Scheme for Non-Banking Financial Companies of 2018 and the Ombudsman Scheme for Digital Transactions of 2019 into a single scheme on the principle of one…

The Reserve Bank of India notified the first Banking Ombudsman Scheme in 1995, exercising its powers under Section 35A of the Banking Regulation Act, 1949, to give bank customers a free and quick forum outside the courts.

Under the renewable energy category a bank may lend up to 35 crore rupees to a borrower for a solar, biomass, wind, micro-hydel or non-conventional energy project, and for an individual household the ceiling is 10 lakh rupees, which is what a rooftop solar system or a small biogas plant…

The Directions were issued on 24 March 2025 and came into effect on 1 April 2025, superseding the Directions of 4 September 2020.

The base is deliberately a credit figure and not a deposit figure, because the obligation is about where a bank lends.

Weaker sections is an overlapping head that counts the borrower rather than the activity, and the Directions list small and marginal farmers, artisans with a credit limit up to two lakh rupees, beneficiaries of government sponsored schemes, Scheduled Castes and Scheduled Tribes, beneficiaries of the differential rate of interest scheme…