Consumer Protection

Articles

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  National

  E-Commerce Rules Amended to Strengthen Consumer Protection

  The Consumer Protection (E-Commerce) Rules, 2020 have been amended to curb dark patterns and misleading search results, and the new rules apply from 2027.

  23 September 2026 · 2 min read

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  National

  TRAI Mandates Voice-and-SMS-Only Recharge Packs of 30 Days or Less

  TRAI's Thirteenth Amendment to the Telecom Consumer Protection Regulations makes operators offer voice-and-SMS-only recharge vouchers for validities of 30 days and less.

  22 September 2026 · 2 min read