Within what period must a consumer complaint ordinarily be filed from the date on which the cause of action arose?
- A.Six months
- B.One year
- C.Two years
- D.Five years
Correct answer
Explanation
The correct answer is C, two years. The Consumer Protection Act requires a complaint to be filed within two years from the date on which the cause of action arose, that is from the date of the defect, the deficiency in service or the unfair trade practice complained of. A Commission may admit a complaint filed later if the complainant satisfies it that there was sufficient cause for the delay, and it must record its reasons for condoning that delay. Option A is wrong because six months is not the limitation period under this Act, though short internal deadlines of that kind exist in other schemes. Option B is wrong because one year is likewise not the statutory period, and it is the commonest distractor here. Option D is wrong because five years would defeat the purpose of a quick and inexpensive consumer remedy, and no such period is prescribed.
Read the full article: Consumer Protection and Competition Law: Notes and PYQs
Practice Questions
View allAs per the Consumer Protection Act, 1986 a complaint can be filed in the District Consumer Disputes Redressal Forum if the value of the claim is up to:
- A.Rs. 5 lakh
- B.Rs. 15 lakh
- C.Rs. 20 lakh
- D.Rs. 10 lakh
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The Consumer Protection Act, 1986 created a three-tier machinery and fixed a money limit for each tier: the district forum could hear a complaint where the value of the goods or services and the compensation claimed did not exceed twenty lakh rupees, the state commission took claims above that limit…
Read the full explanation →Which of the following is NOT an element of the Competition Act 2002?
- A.Prohibition of anti-competitive agreements
- B.Regulation of combination
- C.Abuse of dominant position
- D.Prohibition of trade
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The Competition Act, 2002 rests on three pillars, and freedom of trade is the very thing it protects, so no provision of it prohibits trade; on the contrary, the Act opens by stating that it seeks to ensure freedom of trade carried on by other participants in markets in India.
Read the full explanation →Which Act governs consumer protection in India at present?
- A.The Consumer Protection Act, 1986
- B.The Consumer Protection Act, 2019
- C.The Monopolies and Restrictive Trade Practices Act, 1969
- D.The Essential Commodities Act, 1955
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The new Act widened the definition of a consumer to cover online, teleshopping and multi-level marketing purchases, created the Central Consumer Protection Authority, introduced product liability and rules for electronic commerce, allowed mediation and e-filing, and renamed the three redressal bodies as Commissions.
Read the full explanation →The Central Consumer Protection Authority (CCPA) was established under which law?
- A.The Competition Act, 2002
- B.The Consumer Protection Act, 2019
- C.The Legal Metrology Act, 2009
- D.The Bureau of Indian Standards Act, 2016
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The CCPA is a regulator created by that Act to protect the interests of consumers as a class, and not merely to decide an individual complaint.
Read the full explanation →Which is the apex body in the three-tier consumer dispute redressal machinery in India?
- A.The District Commission
- B.The State Commission
- C.The National Commission
- D.The Supreme Court
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It is headed by a sitting or retired judge of the Supreme Court, hears complaints above the pecuniary limit prescribed for the State Commissions, and also hears appeals from them.
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